Privacy policy
FlightDeck Academy ("we", "our", or "us") operates flightdeckacademy.com and provides digital educational resources for aspiring and professional pilots, including PDF guides, study notes, templates, checklists, and other downloadable learning materials .
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, create an account, make a purchase, download digital products, subscribe to our newsletter, or otherwise interact with our Services.
1. Information We Collect
We may collect the following types of information:
Information you provide directly
- Name
- Email address
- Billing information
- Account details
- Messages or support inquiries
Information collected automatically
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide access to purchased digital products.
- Process payments securely.
- Manage your account.
- Send order confirmations and download links.
- Provide customer support.
- Improve our website and services.
- Send educational content, product updates, and promotional offers (you may unsubscribe at any time).
3. Digital Products
All products sold by FlightDeck Academy are delivered digitally. No physical products are shipped. Customers receive access to their purchased materials immediately or shortly after payment confirmation.
4. Cookies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember your preferences, and enhance the functionality of our Services.
You can control cookies through your browser settings.
5. Payment Processing
Payments are processed securely through Shopify and its authorized payment providers. We do not store your full credit card information on our servers.
6. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business, such as:
- Shopify
- Payment processors
- Email marketing providers
- Analytics services
- Customer support tools
These providers may process your information only for the purposes described in this Privacy Policy.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is completely secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your data.
- Withdraw consent for marketing communications.
- Request a copy of your data.
9. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
10. Children's Privacy
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.